Shipping policy
Shipping Information
At Spiritual Gifts, we are a small Australian family business based in regional Queensland. We do our best to pack and dispatch orders as quickly as possible, however our rural location can sometimes affect collection and delivery timeframes.
- We aim to pack all orders on the same day they are received where possible.
- Due to our location, next-day shipping is not always available.
- Parcel collection times from our local postal service may vary.
If you have any questions about your order or expected delivery timeframe, please contact us and we’ll be happy to help.
Shipping Terms & Conditions
- Delivery estimates apply to orders placed before 10 am AEST.
- Orders are packed the same day where possible, however dispatch timing may vary depending on local postal collections.
- Free standard shipping applies to orders over $99
- Free shipping is not available on sale items or on orders where discounts are applied.
- Delivery times may be longer during sales periods, public holidays, peak seasons, or extreme weather events.
- Orders are shipped on weekdays only, excluding Australian public holidays.
- Tracking details will be provided once your order has been dispatched, where applicable.
We appreciate your patience and support of our regional Australian small business. Every order is packed with care and intention.
International Shipping
We do not currently offer international shipping as a standard option through our website.
- If you are located outside Australia and would like to place an order, please email us at info@spiritualgifts.au.
- We can arrange a custom shipping quote where possible.